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SORRY THIS ITEM HAS SOLD
USED Single Door Upright - 2013 Global Hardening Cabinet ("Blast Freezer")
The Global/Kelvinator Hardening Cabinet approximately 5 years old. Global is known for quality, performance and reliability and has set the standard for use in hardening batch ice cream products and cakes.
IMPORTANT: Hardening cabinets are not actually "Blast Freezers". Ice Cream industry experts use the term blast freezer often but the reality is these hardening cabinets are designed to harden ice cream faster than a normal storage freezer but they aren't going to "flash freeze" the product. It will take overnight for it to harden properly. When the ice cream comes out of the batch freezer, it comes out at around 20 degrees above zero or even warmer. So when you put that fresh made soft ice cream into the hardening cabinet, the cabinet will struggle to keep below zero while it starts the process of hardening the ice cream because it is fighting against the introduction of a mass at a warmer temperature. Once the freezer goes through its cycles it will eventually get to its coldest temp. In summary, the hardening cabinet will not perform miracles but it will do a much better job or reducing ice crystals in your product while hardening a fresh made ice cream batch. You can spend $35k to $50k on a blast freezer, but you might be disappointed. Why? While those real blast chillers might harden your ice cream faster, they might also compromise the product due to unexpected consequences of hardening too fast (freezer burn, etc).
SHIPPING POLICY
When your order arrives, please make sure that you inspect the equipment carefully when you receive it from the carrier. If there is any visible damage, please mark "damaged" on the carrier paperwork.
You need to make sure you unwrap the equipment - all boxes/pieces to make sure that everything ordered is there, and that it isn't damaged. WE CANNOT PUT IN A CLAIM IF YOU DO NOT MAKE A NOTATION OF SOME SORT ON THE SHIPPING PAPERWORK. The delivery person can't leave until you sign the paper work. If there is a chance that the person who placed the order and is reading this policy will not be there during delivery of the shipment, make sure the store personnel is aware of the policy. Damages not noted because you were not there at the time of the delivery, and someone else received it who did not note them on the paperwork, will not be eligible for the claims process. PLEASE make sure everyone who might be there to receive the shipment understands this.
Again, a notation of damage on the paperwork will make it easier for us to put in a claim. If the damage is excessive, refuse the shipment (new equipment only, used or customer equipment cannot be refused)and have them send it back to us. We will ship a replacement unit out immediately. If the damage is minor or obviously cosmetic, please note this on the paper work and go ahead and accept the equipment. You can call and e-mails us a few pictures of the cosmetic damage, and we will work out a partial refund that is relative to the damage and acceptable to you.
If the equipment does not work when you plug it in, give us a call right away. Our goal is to make sure you are happy with what you get and that it works right from day one.
REFUND POLICY
The return/refund policy on NEW Equipment and USED or CUSTOM equipment are different. You have 3 days to return brand new equipment for a full refund less shipping and a 20% restocking fee. Custom equipment like dipping carts or used equipment cannot be returned and must be accepted when delivered. We guarantee custom equipment and used equipment will be in good working condition when you receive it, and if not, as long as you report the mechanical problem within the first 14 days you have the equipment, we will get it fixed and cover the cost of doing so unless we have a separate stated warranty on a specific deal. Custom or used equipment cannot be returned under any circumstances. Should it not be in working order when you get it, we will get it fixed. If we can’t get it fixed, we will refund your money. On standard new equipment, you must notify us within 3 days by sending an email to equipment@turnkeyparlor.com stating that you want to return the equipment. We will refund your payment less appropriate shipping and restock fees and coordinate for the equipment to be picked back up. See "shipping" policy link for instructions on how to properly receive equipment.