BACK STORY: This machine was purchased by a multiple unit franchisee for Tim Hortons/Cold Stone Creamery. He purchased several brand new LB502's for his upcoming locations back in 2010-2013. He bought one too many and this one sat in a warehouse, unused for 8 years. We have fully tested it in our NC warehouse and it is in excellent working condition. We guarantee working condition when you get it, or we pay to fix. No small print warranty here.
NEW EQUIPMENT: You have 14 days to notify us that you want to return brand new equipment for a full refund less shipping costs and a 20% restocking fee. To return new equipment, it must be in the same packaging that it arrived in. New equipment warranty is as per manufacturer stated warranty
USED EQUIPMENT: You have 14 days to notify us that you want to return used equipment for a full refund less shipping costs and a 20% restocking fee. We guarantee proper working condition on all used equipment we ship. If it is not working for any reason when received, we will pay to have a local service company fix it as long as you notify us there is an issue within 30 days after you receive it.